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Attending: Vicki Croft, Rhonda Gaylord, Mary Gilles (Co-Chair), Daryl Herbison, Lauren McNiece, Ingrid Mifflin, Jill Palmer, Barbara Paulson, Marilyn Von Seggern (Co-Chair), Kay Vyhnanek, Sharon Walbridge (Recorder), John Webb, Leslie Wykoff (via phone), and
Christy Zlatos.
Absent: Janet Chisman.

Check-in
No items arose during check-in.
Meeting minutes
Minutes of the June 19 meeting were approved with no change.
Other:
The Committee member's vacation schedule revealed that
the Committee can continue to meet weekly all summer as at
least ten members are scheduled to be here every week. It
was later decided that a minimum of ten members should be in
attendance for meetings to be held.
Some of the responses to the survey regarding the
internal environment have included specific names with
negative comments. The Committee discussed how to handle
these responses and decided to have all responses reported
verbatim with no "sanitizing".
The collected responses will be organized by question number. The compilation of responses will be hand delivered due to its confidential nature.
John Webb distributed goals and visions from the western governors relative to the "virtual university". The President of the University of British Columbia offered the opinion that universities have been very responsive to change - even more so than the business community.
Kay Vyhnanek noted articles on the need for change in the most recent issue of the ASIS Bulletin.
Vicki Croft reported on the progress of the Speth committee moving toward a library user survey. The purpose of the survey will be to educate users as to library issues, gather information on the needs of users, and gather new ideas. The survey will likely be similar to one done recently on computers.
Distribution will be to all faculty except library faculty,
to a sampling of students (grad and undergrad), and staff
(extent not yet determined). Chris Zlatos noted that she has a new ALA publication on surveys that she will share with Croft.
Main Themes from Brainstorming
The Committee discussed main themes that have evolved during brainstorming sessions and came up with the following:
- Proactive, personalized service
- Training - users, staff, etc.
- Access - with all of its implications
- Better use everyones expertise
- Accountability, checks and balances, better coordination, redistribution of power
Other important points to be remembered include:
Apply the above to operations, personnel, and collection development specifically
Making the best use of resources is also implied
Humanizing the environment is an important element/ goal
The above provides a framework for the Committee's work and its final product. Other information, including results of the two surveys that are underway, will be considered as to how it fits in with the above.
Surveys
The Committee developed a list of those items on the services survey that had more than 20 "votes". Kathy McGreevy will be asked to do a list of the services in numerical order (most to least "votes") and will distribute that to the Committee.
When the internal environment survey responses are
received by the Committee, we will also look at them in
terms of common themes.

Next meeting
The next meeting will be held on Wednesday, July 3, 1996.

Summary by Marilyn Von Seggern, based on Sharon Walbridge's WSU Libraries Planning Committee meeting notes
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