Washington State University Libraries

Griffin Survival Guide

Table of Contents



Contacts for More Information

More information on searching the system is available from reference in the library dealing with the subject of interest or the campus with which you are affiliated:


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Connection Problems and Technical Difficulties

Display

PROBLEM: I see buttons for types of searches but when I make a selection there is no place for me to type and no way to perform a search.

SOLUTIONS: You either have JavaScript disabled in your browser preferences or you are not using a Java compatible browser.


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Restricted Access

License agreements with vendors prevent us from making many of the databases listed on the WSU Libraries Gateway generally available on the Internet. We are complying with these restrictions in two ways, either by requiring WSU users to self-identify via our telnet gateway, or by restricting access to computers with an address ending in wsu.edu. Those using computers on the WSU network or those with a WSU SLIP or PPP account should be able to access these databases. Sometimes there is an additional loginid and/or password required. Eligible users can obtain this information from reference in the library dealing with the subject of the database or on the campus with which they are affiliated.

Troubleshooting your gateway connections.

If you are having trouble connecting to one or more of the databases on our web gateway menu, the following list may explain the possible causes and solutions. For more assistance, contact Janet Chisman.

PROBLEM: You are not a WSU affiliated user so the connection is denied. Our license agreements with the vendors of certain databases (ABI/Inform, Current Contents Search, etc.) permit only WSU students, faculty and staff to use the database from remote sites. Other databases are available to everyone everywhere.

SOLUTIONS:

PROBLEM: You are a WSU user, but are using an internet address not recognized by the service provider. This is a case where access is permitted only from certain specified locations (WSU campuses, WSU SLIP or PPP internet accounts).

SOLUTIONS:

PROBLEM: Slow or no response. The service provider's computer is "down" or the internet is slow for one reason or another.

SOLUTIONS:


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Telnet

Telnet is software that allows you to connect to many text-based resources on the Internet. Common telnet programs are EWAN and CUTCP.

PROBLEM: Browser cannot make a telnet connection

SOLUTIONS:


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Willow and Java Willow Willow is a program developed at the University of Washington that provides a single, easy-to-use graphical user interface for personal computers (PCs) to Current Contents Search, ERIC, Medline, and the joint catalog of the six Washington state colleges and universities WSCLP.

On the WSU Libraries Gateway we are using a beta version of Java Willow which is currently under development and may be subject to abrupt changes or actual disruption of service. However, because it provides such an excellent interface for PC's we decided to use it anyway. There is an alternate telnet connection for MAC users and for PC users if for some reason JavaWillow is not responding .

WSCLP

This is the acronym for the Washington State Cooperative Library Project, an online catalog of the Washington public universities library holdings.


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Types of Searches


Author

The Author index includes editors, joint authors, and performers as well as primary authors. In addition organizations, conferences, and government agencies are typically indexed as authors.

These are "phrase searches" in which you may enter as much or as little as desired. The system will retrieve all the records containing entries which begin with the characters entered in the search statement (note that the search statement is matched against the beginning of the heading).

For example,

Entries for personal authors are stored with the last name first; thus, a search, for "placido domingo" would not retrieve records containing the author "domingo, placido" (in searching for "placido domingo", Griffin looks in the 'P's in the author index instead of the 'D's).

If your personal author is not found you will be placed in the author index and given the following message:

Your entry Placido Domingo would be here ------ Change search to Domingo, Placido

At this point you can click on Domingo, Placido to have this search performed.


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Title

The title index includes exact titles, added titles, and some other types of titles you really don't want me to try to explain here. Just know that it is a very exhaustive search.

These are "phrase searches" in which you may enter as much or as little as desired. The system will retrieve all the records containing entries which begin with the characters entered in the search statement (note that the search statement is matched against the beginning of the heading).

For example,


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Subject

The subject index includes Library of Congress Subject Headings (LCSH) in an exact and "rotated" form.

exact form = Agriculture Washington History rotated form = Washington history agriculture rotated form = history agriculture washington exact form = Walker, Alice rotated form = Alice Walker

These are "phrase searches" in which you may enter as much or as little as desired. The system will retrieve all the records containing entries which begin with the characters entered in the search statement (note that the search statement is matched against the beginning of the heading).


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Word

The Word index consists of individual words from title fields and subfields, subjects, series, corporate and conference authors, and contents notes.

The words can be entered in any order but all must be present for a record to be retrieved. Word searching has a variety of search options which allow fairly sophisticated searching. See Searching Tips -- Word Search for more information on these features.

If you find an item using the word search, click on a subject heading to see other items on this topic or click on the call # to see other items that are next to it on the shelf.

NOTE:Griffin searches for the entered words in all of the keyword indexed fields in each record; this means, that if multiple words are entered, Griffin might retrieve records which contain those words in different fields (as well as in the same fields). For example, a search for "New Mexico" would retrieve a record which contained the title field "Mexico-United States relations" and the Uniform title heading "Proceedings of the Academy of Political Science in the city of New York".


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Call Numbers


Call numbers tell you where an item is on the shelf once you have gotten to the right library or area of the library. They are the item's shelf address. If you have a call number already, you can also do a search on that number to find out in which library or area of the library it is located. There may also be information on whether the item is in use or on the shelf. There are several different call numbering systems used within the WSU Libraries:


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Other Numbers

Numbers that can be used for searching are listed below. These have no relation as to where the item is located in the libraries. Use the call number you get as a result of a search to actually find the item.


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Searching Tips


General Hints and Tips



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Word Search

Word search allows the use of Boolean operators (logical connectors) and nesting. Boolean operators (logical connectors) tell the computer what relation you want the words to have to one another. The three basic connectors are: OR, AND, NOT.

NOTE: Griffin searches for the entered words in all of the word indexed fields in each record; this means, that if multiple words are entered, Griffin might retrieve records which contain those words in different fields (as well as in the same fields). For example, a search for "New Mexico" would retrieve a record which contained the subject field "Mexico-United States relations" and the Uniform title heading "Proceedings of the Academy of Political Science in the city of New York".


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When To Use a WORD Versus a SUBJECT Search

However, a WORD search may retrieve records which are not relevant to your specific need.

for example ---> depression

retrieves records in which "depression" appears, without regard tothe subject, which may be history, economics, psychology, geology, meteorology, astronomy, etc.


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Advanced Word Searching

Griffin also supports the use of parenthetical expressions in word searches. Parenthetical expressions can contain the Boolean operators AND, OR and NOT (NO); also, they can be nested.


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Limiting a Search

You can choose the Limit/Sort button to limit your search results. You can select more than one limit option at a time and further narrow your search results in any of the following ways:
In the best records you have found, pick the one subject that best meets your needs, click on it to retrieve records with that subject heading.

In the best records you have found, examine the words in the article titles and subjects. Do a WORDS search using the best word(s) from these.

If you have questions, ask library staff for assistance.


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Expanding a Search

If you have a question, ask library staff for .


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Being Exact

Preventing the System from Retrieving Alternate Endings

If you have a question, ask library staff for assistance.


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Receiving Results


Displays

Printing


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Download

(Save to a file)


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Email


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