Online Access Issues

Fields marked with an * are required

Library Online Access Issues

Before submitting this form, please see our Fixing Common Online Access Issues page!
Use this form to report problems connecting to library resources.  For problems with email, or general WSU account questions please contact the Crimson Service Desk.


Please give a detailed description of the problem you are experiencing and any error messages or prompts you receive. We will try to respond to all trouble reports within 1 business day.

Campus *
I am trying to get access from *
Web Browser *
I prefer to be contacted by *

All submitted forms go to the WSU Libraries Systems Office, WSU Pullman campus. Please note that this form collects your computer's IP address as a way to determine whether or not you are on- or off-campus.